Latest update: June 2024
Data Protection Officer
Office Postnatal Support Network
Baron G.A. Tindalplein 121
1019TW Amsterdam
The Netherlands
info@postnatalsupportnetwork.com
Introduction: GDPR (AVG in the Netherlands)
The new GDPR (General Data Protection Regulations) or AVG (Algemene verordening gegevensbescherming) is a legislation that is entering into force on 25 May 2018 and in which Europe lays down rules for companies on how to deal with clients’ data.
We would like to transparently report what kind of data Postnatal Support Network keeps; how these data is stored, and how long they are stored for.
Cookies and IP Addresses Collected by this Website
We may store information about you using cookies (these are small files which are sent by us to your computer or other access devices) which we can access when you visit our site in the future. We may also collect your device’s IP address as part of the basic functionality of this website. We do this to allow the website to function well and to collect anonymous information about how this website is used, through Google Analytics.
More information about Google Analytics: https://www.google.com/intl/en_uk/analytics/#?modal_active=none
If you wish to prevent your data to be used by Google Analytics you can opt out by using this browser add-on: https://tools.google.com/dlpage/gaoptout?hl=enIf you wish to stop using cookies or control their use on your browser, you can simply refer to your browser’s settings for cookies. More information on how this works can be found on the website: All About Cookies (https://www.aboutcookies.org/how-to-control-cookies/) or on the Information Commissioner’s website (https://ico.org.uk/for-the-public/online/cookies/)
Links to Other Websites
Postnatal Support Network can not be held responsible for the practices employed by websites linked to or from Postnatal Support Network (in the ‘links’ page or anywhere on our site), nor the information or content contained in them. Please remember that when you use a link to go from www.postnatalsupportnetwork.com to another website, our Privacy Notice is no longer in effect. Your browsing, visiting and interaction on any other website (including those that have a link on our website) is subject to that website’s own policies. Please read through those policies before proceeding further.
Personal Client Data: What client Data Are Collected and Kept, How Are they Stored, and How Long Are they Stored for?
Personal client data are collected at the time of registering for a training, event, online lecture or publication. Name, email address and phone number are kept on the secure, AVG/GDPR-compliant, permission-based email system called MailChimp, an online data marketing tool for the purposes of communication and information (see their Privacy Policy at www.mailchimp.com). On the MailChimp platform a list of subscribers is kept, containing: first and last name, display name, email address, country you live in (and optionally your address if you want that to be stored). You can update your preferences or unsubscribe at any time; every newsletter that is sent by Postnatal Support Network contains a clear options to do so. The data is closely secured and will not be shared with a third party.
Emails or messages via Facebook Messenger or Whatsapp that you have sent in the past and that contained any kind of data are also treated with concern for your privacy. View the Data Policy of Facebook and FB Messenger: https://www.facebook.com/about/privacy/update and Whatsapp: https://www.whatsapp.com/legal/?lang=en#key-updates
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long data are kept for
By lawful obligation (insurance company and tax stipulations) and KRI compliance, data will be kept for 7 years after a client has used a service for the last time.
At any point in time you have the right to request your data back or to be deleted. In these cases I have a legal obligation to keep some of your data (for tax and insurance reasons), but any other data can then be returned to you or shredded.
You of course have the right to refuse to submit your email and/or phone number, which in some cases may mean that I am not be able to:
• provide a certain service to you
• contact you in case of last-minute class changes or cancellations
• inform you if waiting list places have become available.
Registrations can always be made by you either via email or via phone call.
Changes to our privacy notice & how we let you know
Postnatal Support Network may update its Privacy Notice from time to time, and so you should ideally review this Notice regularly. When we change the notice in a material way, we will change the ‘latest update’ date at the top of this Privacy Notice. Any changes to this Privacy Notice are in effect as soon as they are posted on this page. If you have any queries about this Privacy Notice, the practices of this website, or your dealings with this website, please contact our Data Protection Officer (contact details can be found at the top of this page).
Your Rights
Data Protection Law means that you as a customer or client have extensive rights regarding the collection, storage and use of your data.
Under the AVG (Algemene verordening gegevensbescherming) or GDPR (General Data Protection Regulation) you have the following rights as an individual regarding your data:
1. The right to be informed
2. The right of access
3. The right to rectification
4. The right to erasure
5. The right to restrict processing
6. The right to data portability
7. The right to object
8. Rights in relation to automated decision making and profiling.
If you would like to find out more about these rights, or if you would like to report a breach of them, you can contact the A.P (Autoriteit Persoonsgegevens) or ICO (Information Commissioners Office):
https://autoriteitpersoonsgegevens.nl/nl/onderwerpen/avg-nieuwe-europese-privacywetgeving/algemene-informatie-avg
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/